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  • Can I order personalized paraphernalia?
    Thanks to our talented team of graphic designers and product developers, we can also produce custom paraphernalia to meet your design needs. Just contact us at for a free consultation. Appointments are available in person, on Zoom, or via Google Meet.
  • How many design concepts should I expect for custom items?
    You will receive three concepts with two rounds of changes. Clients can view digital proofs before their orders go into production. Once the order has been approved by the client, we will place it into production. We will assess additional fees for corrections/changes made after approval by the client.
  • Is personalized stationery available for my collegiate or alumnae chapter?
    Yes, our graphic designers are ready to design customized stationery for your chapter's hospitality needs.
  • Can I order priority?
    We should be able to accept priority orders on most products if it is available in stock. USPS express shipping and USPS international express shipping are available for most products at checkout. We consider any design services needed within two weeks as “rush” jobs. Rush fees start at $75. Please email us for more details at
  • What is your turnaround time for personalized stationery items?
    We can produce most of our personalized stationery items within 8-12 business days upon proof approval, excluding die-cutting, foil printing, letterpress, and thermography printing.
  • Can I pick up my order?
    Local pickup is available. Order online and select pickup. Please note pickup is available by appointment only. Email to arrange pickup or call 203-212-8340.
  • Do you offer postage and assemblage of stationery for mailing?
    Yes, we would be delighted to send that special correspondence on your behalf. We have calligraphers on our team who can prepare that special message for a loved one. Additional fees and postage costs will be added. Please contact us at for more information on our fulfillment services. For other inquiries, please email
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